Returns & Refunds

Overview

At Kerenny, your satisfaction is important to us. If you’re not completely happy with your purchase, please review our return policy below:

Eligibility for Returns

* Return requests must be made within 7 days of receiving your order.
After this period, we unfortunately cannot offer a return or refund.
* To be eligible for a refund, the item must be:
* Unused
* In its original condition
* In the original packaging

Damaged or Defective Items

We only refund items if they arrive defective or damaged.
If this happens, please contact us and include:
* A clear photo showing the issue
* Your order number
* A short description of the problem

How to Request a Refund

To request a return or refund, please contact our support team at: support@kerenny.com
We aim to respond within 24–48 hours.